Avoid Conflicts With Operational Governance

If you are in a mood to be proactive, you can actually avoid conflicts with operational governance. Is your business experiencing any of the following problems?

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Building Business Partnerships For Collaboration

Building group to group partnerships in government and business is more essential than ever. No group or person can do it alone. This article will answer three questions:

• What is driving the need for group to group partnerships?
• How do we characterize the heart of this challenge?
• What should be considered when building business partnerships?

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The Power to Influence With Positive Intent

Influence is constantly at work in our business lives. Personal influence is the power to affect what people think and do. It can determine how things get done, or not done, in a company. What is important to understand is that you can apply two kinds of influence – constructive or destructive – and what we choose to use will make all the difference in the quality of our personal lives, our experience at work, the performance of our companies, and the state of our world.

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Who You Are Affects Customer Focus

Virtually every company and government organization develops products and/or services for its external customers. Who am I to tell you how to do it for your particular business? You know the business. You talk with your customers. That’s not an issue. So what is the issue? How do you develop customer focused products and services?

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Align Your Way To Customer Focus

Last month we talked about the nature of customer focused leadership and organizations. But how do you know if you have a customer focused organization? How do you build one? This month I want to share a consultant’s secret for understanding and building customer focused organizations.
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