The highly interactive two-day Essentials of Consultative Partnering workshop equips professionals with the tools and skills needed to build influential business partnerships with both internal and external clients to optimize service delivery and results.
The ability to build business partnerships has become a critical competency in today’s business environment. It is no longer enough to provide “off the shelf” services or solutions. Clients need and want to work with professionals who understand their business issues and can provide customized solutions that meet their specific revenue or productivity objectives.
During the workshop, participants engage in dynamic discussions and job-specific application activities using customized cases and real-life examples, and receive feedback through self-assessments and coaching. They focus on their team and individual situations during the workshop, spending over 75% of the course time on interactive and experiential activities.
The Essentials of Consultative Partnering workshop is targeted at professionals across all industries that interact with internal and/or external clients such as Professional Services Consultants, Engineering, IT, Sales, Finance, Human Resources, and Operations.
After completing Essentials of Consultative Partnering, participants will be able to:
Increase Customer/Partner Satisfaction