Service Group Excellence
Working and Thinking in New Ways

Whether your's is a consulting group, professional services, or a functional group like HR, IT,
Finance, or Legal, take your service group to the next level and achieve a new excellence.

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Service Group Excellence

Left unaddressed, Service Groups can find themselves on a trajectory towards irrelevance.

  • For external service groups, poor customer satisfaction typically erodes revenue and the ability to win new contracts and upsell existing accounts.

  • For internal service groups, unsatisfied internal customers can result in the outsourcing of some or all of the function, a reduction in the group’s budget, and/or exclusion from important business planning and decision making - all signs of becoming irrelevant.

This challenge is serious, and real! Professional Service Group Leaders, and those who lead internal service groups such as HR, IT, Finance and Legal, feel the pain of this challenge every day.

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We are experienced and innovative management consultants with a passion for partnering with clients to develop capability, improve performance and position for future success.

We serve corporate and government clients in the U.S. and abroad. Established in 1990, Advance Consulting specializes in the transformation of people, teams, and organizations, helping our clients adapt and thrive in the dynamic global business environment.
As our slogan says, we help you

Advance the Way You Work...

 

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Let us help fuel your innovation with a variety of interesting and provocative Thought Leadership articles on topics important to you and your business.

Visit our blog and become part of the conversation!

 

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Begin Your Journey Toward Service Group Excellence!

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