Advance Updates

Make the Best of Your Consulting DNA

Optimize Your Consulting Skills Training

You may remember the nature vs. nurture issue in regard to where positive human traits (such as strong abilities) and negative human traits (such as diseases) come from. Those who land on the nature side of the argument profess that it is all predestined and based on our DNA. Those who favor the nurture side believe that how we are raised and what we experience is the primary driver.

Topics: Consulting Competencies Consultant Development Soft Skills

Engage, Align, Execute: The Crux of Consulting Skills

Practice and Hone Your Consulting Skills

On the field of battle we once heard Ready, Aim, Fire! In today’s business environment, where working effectively is the name of the game, people must Engage, Align, and Execute! If you want to be good at what you do, whether it is systems engineering, finance, HR, management consulting or some other discipline, here is your prescriptive advice:

  1. Learn your technical “hard” skills and stay abreast of developments in your industry.
  2. Practice and hone your consulting and business soft skills.

Topics: Consulting Competencies Soft Skills

Acquiring the Skills to Manage Unintentional Conflict

Managing Conflict With Soft Skills Training

While the genesis of unintentional conflict is often obscured, the costly disruption and dysfunction that result from it are usually quite visible.

Such was the case with our story about Jane and her client Sandy in our last Advance Update, Managing Unintentional Conflict in Business. Let’s revisit the story and then discuss how to resolve the issue, or in this case avoid it.

Jane’s Sad Story: Jane is meeting with her new client, Sandy, to make some recommendations for how to address some pressing problems on their project. Jane loves to engage in small talk and storytelling with people, including clients, to build relationships.

Topics: Consulting Competencies Performance Improvement Soft Skills Conflict Management

The Five Most Important Things to Do When Conducting Interviews

The Business Interview Is An Interaction

We continue our series of articles about client and stakeholder interviewing to inform and build alignment around important projects and initiatives. In our Advance Update, Conducting Stakeholder Interviews: Creating a Shared Space, we introduced the concept of shared space as it relates to conducting interviews.

Topics: Client Interviewing Soft Skills

Five Ways People Go Wrong When Conducting Interviews

Avoid These Unfortunate Interviewing Techniques

This is the second in a series of blog articles about client and stakeholder interviewing to inform and build alignment around important projects and initiatives. This article addresses common pitfalls that you should avoid when conducting interviews, and the next one addresses the five most important things you should do.

In our Advance Update article on Conducting Interviews, I introduced a new concept called creating shared space with those you interview. To quote a line from the article:

“The greater the shared space you have with another, the greater the opportunity to work in a way that accomplishes mutually beneficial work, and aspires to a higher purpose.”

Topics: Client Interviewing Soft Skills