Advance Updates

The Five Most Important Things to Do When Conducting Interviews

The Business Interview Is An Interaction

We continue our series of articles about client and stakeholder interviewing to inform and build alignment around important projects and initiatives. In our Advance Update, Conducting Stakeholder Interviews: Creating a Shared Space, we introduced the concept of shared space as it relates to conducting interviews.

Topics: Client Interviewing Soft Skills

Five Ways People Go Wrong When Conducting Interviews

Avoid These Unfortunate Interviewing Techniques

This is the second in a series of blog articles about client and stakeholder interviewing to inform and build alignment around important projects and initiatives. This article addresses common pitfalls that you should avoid when conducting interviews, and the next one addresses the five most important things you should do.

In our Advance Update article on Conducting Interviews, I introduced a new concept called creating shared space with those you interview. To quote a line from the article:

“The greater the shared space you have with another, the greater the opportunity to work in a way that accomplishes mutually beneficial work, and aspires to a higher purpose.”

Topics: Client Interviewing Soft Skills

Conducting Interviews: The Explosive Demand for Interviewing Skills

Interviewing To Communicate And Align

This is the first in a series of blog articles about stakeholder and client interviewing to inform and build alignment around important projects and initiatives. I will start by addressing the question, “What is driving all of the new demand for interviewing skills?”

Topics: Client Interviewing Transformational Change Soft Skills Enterprise of the Future

Conducting Stakeholder Interviews: Creating a Shared Space

Shared Space Is Common Ground

More and more, professionals and consultants must conduct interviews with clients and stakeholders to inform and build alignment around important initiatives and projects. When interviewing others, have you ever had frustrations like:

Topics: Client Interviewing Customer Focus Performance Improvement Soft Skills Conflict Management