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Learn more about our book ": Partnering for Results!" and about other books we are reading.

See reviews of our book in the Quality Management Journal, Consultants News, or read our Expert Radio interview.

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Building Relationships to Gain Momentum with New and Existing Clients
Whatever your role, internal or external consultant, manager, team leader, or team member—your success is dependent upon your ability to nurture and develop relationships with others (both inside and outside of your organization).

Sitting at the Grown-Up Table?
Becoming True HR Business Partners: The Keys to Success.

What does it really take to transform HR into business partners? We interview a number of clients working on this transformation to hear what they had to say.

Negotiating Internally
If you’re looking for a way to bust through the log jam created by conflicting functional objectives and constrained resources that ultimately impact customer satisfaction, try a consultative approach to negotiate internally.

From Expert to Partner—The Human Resources Journey
Case Study: Wells Fargo's San Francisco Bay Region HR needed to build the department, take their good people and make them great, reduce turnover, increase retention, contribute to the bottom line and do it quickly!

Building Client Relationships: 7 Easy Steps
It's not just a quality product that lands the deal anymore -- you need to understand your client's issues, speak their language and build relationships that get clients in the door and keep them coming back for more.

What Makes an Outsourcing Partnership?
Thoughts from a Fortune 500 executive.

New Expectations, New Skills
What Companies Need from Professionals Today.
Reprinted from Careers and the MBA, Volume 30, No. 2

Setting the Stage
Move forward the levels of trust and commitment in client interactions.
Reprinted from Human Resource Executive September 1998

Consultative Approach Review
"...truly provides a road map that will guide a quality professional on a 'Journey to Success.'"
Reprinted from Quality Management Journal, Volume 5, Issue #4

Consultants News Book Review
"Here's a book that can...make you a better--and more fulfilled consultant."
Consultants News September 1998, Volume 28, Issue 9


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