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JUNE 2005

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	Delivering Results QUOTE “Our lives are not determined by what happens to us but by how we react to what happens, not by what life brings to us, but by the attitude we bring to life. A positive attitude causes a chain reaction of positive thoughts, events, and outcomes. It is a catalyst, a spark that creates extraordinary results.” Anon.		Your ability to deliver results can either make or break your business relationships. Your clients come to you because they trust that you can deliver on your promises. To ensure that you will be successful in providing effective solutions remember to: Create work agreements between you and your primary client or team members. This will help to clarify what you will be doing, how you will be working together and the results you are expected to produce. The work agreement summarizes objectives, roles, responsibilities, resources, and deliverables. It ensures the understanding and commitment among all parties. Involve your client when generating solutions and ideas. Ask them what does success look like to you? How can I help you measure the results? Tie your recommendations to the client’s business and personal objectives and concerns. Be prepared to justify the costs and benefits for your recommendations and speak in the client’s terms. Delivering results is another key step to developing business relationships. We’ve put together a calendar full of additional ideas on how to build momentum in this area. We hope this calendar gives you inspiration and concrete examples of how to ensure that you deliver your client’s desired results. VIEW CALENDAR (PDF) If you would like to read our full article on Building Relationships to Gain Momentum with New and Existing Clients please contact us at advanceinfo@advanceconsulting.com.
			FIND OUT MORE Advance Consulting is a professional development company that provides state-of-the-art consulting services, workshops, seminars, and speaking engagements throughout the U.S. and internationally. Find out more at www.advanceconsulting.com, send us an email at advanceinfo@advanceconsulting.com, or call us at (831) 372-9444 for more information.