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NOVEMBER 2004

Based on the book : Partnering for Results! by Virginia LaGrossa and Suzanne Saxe. Subscribe to the Newsletter See Newsletter Archive

	Leaders as Coaches EVENTS Please Join Us For Our Upcoming Workshop December 6-7, 2004.		In today’s complex business environment, effective leaders and managers recognize the importance of developing their employees’ capabilities.  Developing others requires leaders and managers to apply their coaching skills.  When leaders and managers coach others, they challenge and support their employees in achieving higher levels of performance while increasing their self-confidence and capacity to take effective action.  A strong coach empowers others to be successful by: Setting goals.  This is a continuing process that involves defining and redefining goals as situations, roles and business conditions change. In weekly or monthly meetings, focus your employees by asking them “What high impact activities will you work on in the next week/ month?” Providing a positive environment.  Effective leaders encourage creativity and allow for employees to take risks.  Challenge each person to go the next step with a project or task. Ask them to think where they could add additional value and encourage them to take that step. Delivering useful feedback.  Productive feedback is necessary to cultivate and increase performance.  Remember when providing feedback, ask for permission first. Make sure it is a good time and the person is open to hearing the feedback. Be specific about the facts, behaviors and implications of the action taken and let the person know you want to support them in using the feedback productively. Recognizing, appreciating, and celebrating achievements.  These simple acts are what provide the atmosphere of encouragement that develops confidence and builds on strengths. Remember to let the person know why you appreciate what they did. What were the implications of their work and how did it enhance the image of the group or the person. When a leader or manager coaches others to their full potential, they will realize many benefits.  The benefits both impact the individual and the organization.  The individual is better able to make decisions on their own, work collaboratively with others and solve business issues.  The organization reaps the benefits of increased productivity, reduced turnover, and creation of a high-performing culture.
	QUOTE "If I have seen farther than others, it is because I was standing on the shoulder of giants." Isaac Newton		FIND OUT MORE Advance Consulting is a professional development company that provides state-of-the-art consulting services, workshops, seminars, and speaking engagements throughout the U.S. and internationally. Find out more at www.advanceconsulting.com, send us an email at advanceinfo@advanceconsulting.com, or call us at (831) 372-9444 for more information.